Shipping & Returns Policy

Shipping

Please allow 7–10 business days for production and shipping.

Shipping times may vary depending on your location.

Once your order has shipped, you will receive a confirmation and tracking information via email.

Returns

We accept returns on eligible items under the following conditions:

  • Items must be unused, unworn, and in original condition

  • Items must be returned within 14 days of delivery

  • Items must not be altered, damaged, or washed

If your return meets these requirements, please contact us to initiate the return process.

Non-Returnable Items

We do not accept returns on:

  • Custom or commissioned items

  • Any item that has been worn, altered, or damaged

  • Any items shipped outside the United States. All International orders and final sale.

How to Start a Return

To request a return, please contact:

info@ludlowsunrise.com

Include your order number and reason for return. If approved, return instructions will be provided.

Additional Notes

Shipping costs are non-refundable unless the item arrives damaged or incorrect.